Privacy Policy

e.g.etal is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses and telephone numbers.

We collect personal information from you in various ways, including:

When you visit our website, www.egetal.com.au
When you visit our gallery.
When you contact us, or submit an enquiry via email or telephone.
When you sign up for promotions, newsletters, or other marketing communications.
When you make a purchase through our online store.

Use of Personal Information
We collect your Personal Information for the primary purpose of providing our services to you. This may include:

To respond to your feedback, enquiries, or to send you information or products.
To send you newsletters and updates.
To keep you informed of our promotions, events, or products, and to invite you to events.
To complete your orders and commissions.

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties.

Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:

To our employees, suppliers, or logistics providers for the purposes of providing goods and services to you.
To parties where you consent to the use or disclosure; and
To other parties as required or authorised by law.

Security of Personal Information
We store your personal information securely to protect it from misuse, loss, unauthorised access, modification, or disclosure.

We do not store or retain credit card details.

Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information
We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates
This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:

e.g.etal
150 Little Collins St
Melbourne VIC 3000
flinders@egetal.com.au