- How do I measure my ring size?
There are several different ring-sizing systems worldwide. e.g.etal uses the Australian ring size measurements, which is an alphabetical range from A-Z. Please email us if you are unsure of your ring size and we will send a ring-sizing gauge (and detailed instructions) to you.
The ring-sizing gauge is similar to a belt – you simply push the end through the buckle to form a ring shape. After doing so, you’ll need to slip the gauge onto your finger and adjust it until you feel that it is a comfortable fit. Make sure you check to see how the gauge slips back over your knuckle. When you are happy with the way the gauge fits, read the size as indicated by the arrow.
- When should I size my finger?
Cold and hot temperatures have a significant effect on your ring size, so we don’t recommend trying to size your finger in these conditions.
It’s a good idea to size your finger a couple of times before deciding on your size. Your finger will be slightly larger at the end of the day. It’s important to size your finger at this time to give yourself an idea of how your ring will feel after your fingers have naturally swollen.
- How should I size my finger?
There’s no ring that will fit you perfectly all day, everyday. There are several factors that influence how a ring will fit on your finger. You will need to find a nice balance between too big and too small. We recommend that you should have to push your ring on tightly over your knuckle and it should spin slightly around the base of your finger. There should be some resistance when the ring is taken off – this will help to keep the ring on when your fingers are cold or wet.
Ultimately, how a ring fits is a personal thing. The correct size is the one that you feel the most confident and comfortable with.
If you are unsure as to the best size, please call us to discuss on 03 9639 5111, or email us.
- Can I size my finger using a ring I already have?
Ring measurements are very precise, so we recommend measuring from a ring that you think fits you comfortably on the intended finger. Then, place the ring over the circles below – you should be able to match the inside edge of the ring to the circle nearest in size. This measurement refers to the inside diameter of the ring. If the ring falls between two sizes, we suggest that you order the larger size. Please email us if you require any further information.
- Does the weather affect the size of my finger?
There are many factors that can affect the size of your finger, such as temperature, humidity and even exercise. Often, a ring that fits perfectly in the summer months can be too big during the winter months (your fingers may swell in a warmer climate and they may become smaller during the cooler months). Most people find that there is no perfect size – some days your ring may be a little tighter and other days a little loose.
We suggest that you size your hand at room temperature – this should provide you with a size that should be close perfect most of the time.
- Are both hands the same size?
All of your fingers on each hand are different sizes. The hand that you write with tends to be larger than the opposite hand. We recommend sizing all of your fingers individually as most of the time, different sizes will be recorded.
- How should I size my finger for a wide ring?
As a rule of thumb, as a ring gets wider, you will go up a size. There is more surface area on a wider ring and therefore more metal to grip to your finger.
If you are interested in a ring that is 5mm or wider, we suggest going up a size (one size larger than the sizing gauge). We suggest going up another size if the ring you are interested in is 9mm or larger (two sizes larger than the sizing gauge).
If you are unsure about ordering a wider ring, without trying another ring for size, please email us with your finger size and we will send some wider sample sizing rings for you to try on.
- I’m purchasing the ring as a gift. How do I choose the correct ring size?
If you are buying a ring as a gift for someone, we recommend purchasing a piece that you love, regardless of size. Once you’ve given the gift to the recipient, they will be able to contact us via email or phone us on 03 9639 5111 to discuss the best option for having the ring adjusted if it doesn’t fit.
Generally, we prefer to have the ring remade in your size. However, some rings can be resized.
- What if I choose the wrong size?
If your ring has arrived and it’s not the perfect size, please email us or call us on 03 9639 5111. We’ll suggest the best way to have your ring adjusted in size.
- What happens if my ring doesn’t fit anymore?
Your fingers can change over time and that sometimes you can outgrow your ring. Please email us or call us on 03 9639 5111 and we will help you with your queries.
- What happens if I choose the wrong size for a ring that can’t be adjusted?
Generally, when a ring is resized, the metal is cut and another section of metal is added to the ring to make it bigger, or a section of the ring is removed to make the ring smaller. Some metals such as stainless steel, titanium and tantalum cannot be resized, as they are unable to be soldered back together. We recommend that rings made from these materials be remade, rather than resized. Please contact us if you have ordered a stainless steel, titanium or tantalum ring in the incorrect size, and we will be able to help you find the best solution.
- How should I size my finger for a top-heavy ring?
Top-heavy rings can tend to spin on your finger, as the base of your finger is usually thinner than your knuckle. We suggest when sizing your finger for a top-heavy ring, that you err on the tighter side, rather than a loose fit. This will mean that the ring will stay on the top of your finger and it will ultimately be more comfortable to wear.
- What should I do if I get a ring stuck on my finger?
Don’t panic! If the ring went on your finger, you will definitely be able to get it off again. Try running your hand under cold water; generally, your finger will shrink a little when it’s cold and this is a quick way of cooling your finger. Alternatively, put some hand cream or moisturizer on your finger, which will create a bit of slip. You should be able to remove the ring quite easily.
- Can I convert my ring size to an Australian ring size?
There are several different ring-sizing systems worldwide. e.g.etal uses the Australian ring size measurements, which is an alphabetical range from A-Z. Please email us if you require any further information.
- How should I measure my wrist size?
All of our bracelets are available in one standard size. However, they can be ordered in your bangle size if you would prefer a different fit.
Measuring your wrist is much easier than measuring your finger! If you have a bracelet that fits perfectly, open it and measure it with a ruler from one end to the other. Alternatively, if you have a bangle that fits you perfectly, measure the inside diameter. We will then be able to provide the artist with your wrist measurements.
If you don’t have a bracelet or bangle that fits you, we suggest measuring your wrist with a tape measure. We will then forward this measurement through to the artist, who will make your bangle according to these measurements.
- How long should my necklace be?
The length of your necklace comes down to personal preference. Some people prefer for their necklaces to be quite short, others prefer them to be longer. The length of the necklace can also depend on what the piece has been made from.
Artists are happy to make a necklace to suit you specifically. Please email us with your desired length and we will arrange for your necklace to be made to order.
If you are unsure of the length that you would like, we suggest buying the necklace as is. Please email us if you would prefer a different length, and we will arrange for the artist to adjust your necklace.